Staying or Leaving — How to Tell the Difference

Staying or Leaving — How to Tell the Difference

A coach I know has been working hard for two and a half years.

She's been in rooms, having conversations, showing up consistently.

By any reasonable measure, she's been doing the work. And yet, when we sat down to look at where she actually was, something became clear that hadn't been visible from inside the effort.

The two and a half years hadn't been two and a half years of building one thing.

They'd been six months of this, then a pivot to that, then a return, then a new direction that seemed more promising, then back again. Each move made sense at the time. Each one was reasonable. Together, they added up to a lot of motion and very little momentum.

When I asked her what had driven each pivot, the answers were revealing...

"An opportunity came up."

"People seemed excited about this other thing."

"Speaking was getting more traction than coaching."

And now, having tried everything, she was back at the beginning — except more exhausted and less certain.

None of those pivots were wrong, exactly.

Exploration is part of building a practice.

But there's a difference between exploration that generates useful data and movement that's driven by something else — and it's worth knowing which one you're doing.

The question underneath the pivot

When you find yourself ready to change direction, there are two questions worth asking before you do.

The first: are you moving away from something, or towards something?

The second question: have you given it enough runs to generate real data?

Let's look at each in turn

Moving towards something looks like: I've gathered enough information to believe this direction has more potential for me, and I want to test that.

It's oriented, even if uncertain.

There's a reason that goes beyond discomfort.

Moving away from something looks like: this isn't working, and something else might.

It's driven by wanting relief from the current situation rather than genuine evidence that the new direction is better.

The pivot feels like progress, but it's actually escape.

Neither is a moral failing. But they're different, and conflating them is expensive.

Most things in a coaching practice don't work the first time.

Not because they're wrong, but because the first attempt is always rough — the messaging isn't sharp, the offer isn't quite right, the confidence isn't fully behind it.

The second attempt is better.

The third is where you start to learn something real.

If you're drawing conclusions after one attempt, you're not working with data.

You're working with a single data point, which is a different thing entirely.

The coach I mentioned had, in most cases, tried things once or twice before moving on.

She'd never given any single direction enough consistent attention to find out whether it actually worked.

The pivot always came just before the point where real learning would have begun.

Discernment isn't staying forever

None of this is an argument for stubbornness.

There are genuine signals that something isn't working — and learning to read them is part of developing professional judgement.

If the people you're reaching consistently aren't the people you want to work with, that's information.

If the work itself feels fundamentally misaligned with who you are, that's information.

If you've run something enough times to have real data and the data is clear, that's information.

The difference between discernment and restlessness is evidence.

Discernment is a decision made from information gathered through genuine commitment.

Restlessness is a decision made from discomfort, dressed up as strategy.

One leads somewhere. The other leads to two and a half years of effort that can't quite be joined into a line.

A practice: the pivot audit

Before you change direction on anything significant, sit with these questions. Not quickly — properly.

What am I moving away from, and what am I moving towards?

Be honest about which one is doing the driving.

How many genuine attempts have I made?

One launch, one workshop, one campaign is not a test. Three is the minimum before you have anything worth evaluating.

What would I need to see to know this is working?

Define it before you look at the results, not after. Post-hoc rationalisation is easy and convincing.

Is the problem the direction, or the execution?

Often what feels like the wrong path is actually the right path with underdeveloped skills, unclear messaging, or insufficient consistency.

Before you change the direction, check whether you've actually walked it.

If I stay with this for six more months and it doesn't work, what will I have lost?

Sometimes the honest answer is: not much. In which case, staying long enough to find out is lower risk than it feels.

The coach I mentioned at the start of this piece didn't need a new direction.

She needed to commit to one and run it enough times to find out whether it worked.

That's a different problem — and a more solvable one.

Discernment is knowing the difference.

If this way of thinking resonates with how you want to build your practice, the SWITCH Coaching Collective might be worth exploring.

It's where I work with coaches who want to develop the kind of professional judgement that comes from going deep rather than wide. 

The Beautiful Coaching Practice That Never Got Built

The Beautiful Coaching Practice That Never Got Built

Over the last while, I've been noticing a pattern that breaks my heart a little.

 

It looks like this:   

Once upon a time...

A new coach invests in their training. They're excited, they're capable, and they have something genuinely valuable to offer. Then before they've coached more than a handful of people, they disappear down a rabbit hole that has very little to do with coaching.

  • They build a website.
  • Then rebuild it.
  • They buy tools they don't yet need.
  • They learn funnels.
  • They follow marketing advice from people who have never run a coaching practice in their lives.
  • They pick a niche — not because they know their work yet, but because someone told them they had to.
  • They start to feel like they're failing, even though they've barely started.

And underneath all of it is a financial pressure that nobody warned them about honestly — because the people selling coaching business advice have a vested interest in making it sound easier and faster than it is.

The distorted picture

Here's something I think deserves to be said plainly: a lot of new coaches have been sold a distorted picture of what it takes to build a financially stable coaching practice.

Not by accident. By marketers who understand marketing but don't understand coaching — who apply the same principles they'd use to sell any product or service to a profession that is fundamentally relational, trust-based, and slow to build.

They promise quick returns. They sell systems before coaches have anything to systematise. They teach tactics before principles. And when reality doesn't match the promise — and it won't, not quickly — coaches feel like they've made a misstep. Like the investment they made in their training was a mistake. Like they need to force a return before they've had time to actually become good at what they do.

That's a really difficult place from which to build something beautiful.

The expensive website that says nothing

I've met more coaches than I can count who have spent north of $5,000 on a website that looks stunning and says absolutely nothing. Not because the designer failed them. But because the coach didn't yet know their client, their work, or the connection point between the two — and no amount of beautiful design can manufacture that clarity.

You can't outsource knowing yourself as a coach. And yet that's exactly what the "build it and they will come" approach asks coaches to attempt.

The website isn't the problem. The timing is. A beautiful website built before a coach knows what they're actually doing is just expensive decoration.

The niche spiral

Then comes the niche conversation. Pick a narrow niche. Solve one specific problem for one specific person. Make it simple. Make it searchable.

And for some coaches, at some stages, this is useful advice.

But for many new coaches, niching too early sends them in entirely the wrong direction. They end up in one of two places: working with clients who will pay them to solve a specific problem, but doing work that doesn't excite them — acting more like a consultant than a coach. Or they get so caught up in the business-building that they pivot into business coaching, without having successfully built their own business first.

Neither of these is the beautiful coaching practice they imagined.

What actually builds a coaching practice

Here's what I've observed after over 20 years:

Most coaching practices — the sustainable ones, the ones coaches are still running a decade later — are built primarily through referrals and reputation. Not funnels. Not ad campaigns. Not perfectly optimised websites.

They're built through coaching well. Through clients who feel genuinely understood. Through conversations that linger. Through someone saying "you should speak to her" without needing to explain why.

That kind of reputation doesn't come from a marketing strategy. It forms through consistency, through staying close to the work, and through actually becoming a very good coach.

Everything else — the website, the tools, the systems, the content — is only useful once it solves a real problem you actually have. Not a problem someone told you that you should have.

So if you're a new coach reading this, here's what you actually need...

  • You need a clear client agreement.
  • A way to take payment.
  • A private space to meet people.
  • And actual coaching skill.

Start there.

Coach people. Get better at coaching. Let the rest follow the work, rather than leading it.

The business will reflect the coaching.

It always does.

Asking for referrals

(the conversation most coaches avoid)

Referrals don't just happen. Well, sometimes they do — but you can also create the conditions for them, and most coaches don't because it feels uncomfortable to ask.

Here's what I've found works.  You don't ask for referrals in the abstract.

You make it specific and you make it easy.

At a natural moment near the end of a coaching engagement — when a client has just expressed that something shifted, or when you're wrapping up a series of sessions — you can say something like:

"I'm really glad this has been useful. I work primarily through referrals, so if you know someone who might benefit from this kind of conversation, I'd love an introduction."

That's it. No pressure. No follow-up script. Just a simple, honest ask from a place of genuine confidence in your work.

The coaches who ask rarely find it awkward for long. The coaches who never ask often wonder why their practice isn't growing, despite doing good work.

The graphic below is something I share with coaches when we talk about where to put their energy.

Notice where direct contact and referral building sit on the scale vs impact spectrum — high impact, lower scale. That's not a bug.

For most coaching practices, especially early on, it's exactly the right place to be putting your energy.

Infographic showing the relationship between marketing activities, their impact and the scale of people they reach.