by Lorraine | Feb 25, 2025 | Business, Coaching, Mindset
“You just need to grow your audience, and the clients will come.”
We’ve all heard it.
So, coaches spend hours crafting the perfect Instagram posts, tweaking their LinkedIn profiles, and churning out endless content—only to hear crickets.
The truth? Audience size does not equal clients.
I’ve seen coaches with 10,000+ followers struggling to book clients and others with a tiny but engaged audience running six-figure businesses.
Because getting clients isn’t about numbers. It’s about trust.
Why Audience Size Doesn’t Matter—But Trust Does
A big audience means nothing if people don’t trust you enough to invest.
Your coaching business thrives on:
✔ Trust – Clients work with people they believe can help them, not just influencers they admire.
✔ Connection – People refer and invest when they feel seen and understood.
✔ Visibility in the right places – Being known in small, high-value circles is often more powerful than being “internet famous.”
Here’s a secret: Your next 3 clients are probably already in your world.
They’re the ones reading your posts quietly, thinking about working with you, but waiting for the right moment. And the fastest way to turn them into paying clients? Deeper connection, not more visibility.
I Don’t Get Clients From Social Media – And That’s Intentional
If you go and look at my social media right now, you won’t see hundreds of likes, shares, or comments on my posts. And that’s fine.
That’s not how I get clients.
For me, social media is a credibility tool, not a lead generation strategy.
Most people who work with me don’t come from a random Instagram post—they meet me in another way first. A referral. A podcast interview. A recommendation from a past client. A conversation.
But when they do hear about me, the first thing they do? They go and check me out online.
And when they do, they see:
✅ A long history of content – I’ve been doing this for years. I’m not a “flash in the pan.”
✅ A clear message – My content is consistent, not chasing trends.
✅ Proof of experience – They see I’ve worked with coaches like them before.
And here’s the kicker: I can’t count the number of times I’ve had someone get on a call with me and say, “I’ve been following you for years.”
Yet they’ve never liked or commented on a single post.
They weren’t engaging publicly, but they were paying attention privately. And when the time was right, they reached out.
I used to joke that I am lucky that I started coaching before social media was a 'thing'. Now I don't think it's a joke. I am so glad to have had the experience and learned the skills that I did before the explosion of social media, and coaching.
I spend a significant amount of time inside The Client Attraction SWITCH Coaching Business Incubator helping coaches to 'unlearn' the narrative they have been fed about growing their business on social media.
Don't get me wrong, social media absolutely has its place in supporting your marketing efforts. But it is not the only way, nor is it the most effective if you are just starting out.
Enter The Referral Rich Reputation method.
Instead of trying to crack the algorithm, focus your attention on feeling Confident in your abilities, gaining Clarity on your Fat Rabbit client, and being of Service to the very best clients.
When you do that, the intersections of those elements reveal a Clear Market Position, seeing where you fit in your industry. You create Authentic Engagement that is based on serving your best clients, and that allows you to make a Compelling Invitation to the right people at the right time.
Instead of trying to “go viral,” focus on building credibility, trust, and connection.
🔥 Deep Relationships → Clients & Referrals
- Regularly reach out to past clients, peers, and connections.
- Engage in real conversations, not just “likes” and comments.
- Follow up—most coaches don’t, and this is where the gold is.
🔥 Speaking, Guest Coaching & Collaborations → Authority
- Instead of fighting social media algorithms, get in front of the right audiences.
- Speak at events, appear on podcasts, or offer guest workshops for aligned communities.
🔥 Consistent Follow-Up → Conversions
- Most people don’t sign up the first time they hear about you.
- Following up is everything—yet so many coaches avoid it.
Why Followers Don’t Convert (and what to do instead)
Let’s say you have 5,000 followers on Instagram. If only 1% of them are engaged, that’s 50 people actually paying attention.
Meanwhile, a coach with just 300 people on their email list but a 40% open rate and regular conversations has 120 engaged people actively considering working with them.
📌 The shift: Focus on depth, not width.
💡 Ask yourself:
- Do you have a strategy for nurturing the people already in your audience?
- When was the last time you personally checked in with a potential client?
- Are you making it clear and easy for people to work with you?
What Works Better Than Social Media Growth?
Instead of posting into the void, try this:
✔ Reconnect with past clients & leads
📩 Message 3 people today who have engaged with your work before. Ask how they’re doing—no pitch, just connection.
✔ Ask for referrals
🔁 Happy clients love to share—if you ask! Reach out and say, “I love working with clients like you—do you know anyone who could benefit from this work?”
✔ Be seen where it matters
🎤 Speak in front of groups, run a free mini-training, or appear on a podcast. One good collaboration can bring in more leads than months of social media posting.
✔ Follow up (more than once!)
📅 Most coaches follow up once, maybe twice. But clients often need 5+ touchpoints before saying yes.
by Lorraine | Feb 25, 2025 | Business, Coaching, Mindset
The Coaching Industry’s Favourite Lie: "More Clients = More Success"
Most coaches believe they need more clients to succeed. More discovery calls, more people in the funnel, more posts, more engagement.
But here’s the truth: not all clients are created equal.
Some clients will drain your energy, demand discounts, ignore your coaching, and leave you questioning your worth. Others will fully commit, value your expertise, refer new clients, and stay for years.
I call these dream clients Fat Rabbits.
What Are Fat Rabbits? (And Why Should You Care?)
🐇 Fat Rabbits are your perfect clients. They:
✔ Invest at the right level without hesitation.
✔ Do the work and get outstanding results.
✔ Stay with you longer, reducing client churn.
✔ Sing your praises and send referrals your way.
🎆 Fireworks Clients look great at first, but fizzle out just as quickly. They:
❌ Are attracted by hype and urgency, not true value.
❌ Need constant convincing to stay engaged.
❌ Drain your energy, over-question pricing, or ask for discounts.
❌ Leave quickly, meaning you're stuck back in the cycle of "finding more clients".
When you’re stuck chasing Fireworks instead of Fat Rabbits, your business feels like an exhausting hamster wheel of marketing, convincing, and hustling.
How I Learned This the Hard Way
Early in my coaching business, I thought success was about getting as many clients as possible. I said yes to anyone who showed interest.
That meant working with:
- People who didn’t actually want to be coached (they wanted me to “fix” things for them).
- Clients who rescheduled endlessly and didn’t take action.
- People who saw coaching as an expense, not an investment.
I was exhausted. And I found myself dreading sessions with certain clients.
Then, I started paying attention to who lit me up versus who drained me. That’s when I realised I needed to focus on attracting Fat Rabbits—clients who were a joy to work with and who naturally helped my business grow.
How to Attract More Fat Rabbits (And Stop Settling for Less)
1️⃣ Identify Your Green Lights & Red Flags
Before you can attract more of the right clients, you need to be clear on what makes someone a dream client or a nightmare.
💚 Green Lights (Ideal Clients)
✔ They take personal responsibility for their growth.
✔ They see coaching as an investment, not an expense.
✔ They trust your process and are open to being challenged.
✔ They take action and implement what they learn.
🚩 Red Flags (Clients to Avoid)
❌ They expect you to fix their problems without doing the work.
❌ They bargain on price or try to “trade” services.
❌ They disappear, then come back expecting results without effort.
❌ They drain your energy, leaving you exhausted after every session.
📝 Try this: Write a list of your best and worst clients. What patterns emerge? What do the best ones have in common?
by Lorraine | Aug 21, 2024 | Business, Career, Coaching
The lines between coaching and therapy can often blur, making it challenging for coaches to determine when a client's needs extend beyond their scope of practice. While coaching is a powerful tool for personal and professional growth, it's not a substitute for therapy. Recognizing when to refer a client to a therapist is crucial for their well-being and maintaining your professional integrity.
Understanding the Differences Between Coaching and Therapy
The International Coach Federation (ICF) defines coaching as "partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential." Therapy, on the other hand, is a clinical practice focused on the diagnosis and treatment of mental health conditions.
Coaches focus on forward-looking goals and empowering clients to create their desired future. Therapists delve deeper into past experiences and address underlying emotional and psychological issues. Often blocks to present and future success are rooted in past experiences; skilled coaches can often work with those blocks to ensure forward movement. Credentialed coaches have been trained to discern when to step back and recommend that a counsellor or therapist step in.
When to Refer a Client to Therapy
While coaches can support clients through various challenges, there are instances when their expertise is insufficient. Consider referring a client to therapy if they exhibit the following signs:
- Persistent or Severe Emotional Distress: If a client consistently experiences intense emotions like anxiety, depression, or mood swings that significantly impact their daily life, they may benefit from therapy.
- Trauma: Clients who have endured traumatic events and struggle to cope with the aftermath may require specialized therapeutic support.
- Suicidal Ideation or Self-Harm: These are critical situations demanding immediate intervention by a mental health professional.
- Stagnation in Coaching: If a client is unable to make progress despite coaching efforts, underlying psychological issues might be hindering their growth.
It's essential to remember that you are not equipped to diagnose or treat mental health conditions. Your role is to identify when a client's needs surpass your capabilities and guide them towards appropriate care.
The Referral Process
When referring a client to therapy, approach the conversation with empathy and sensitivity. Explain your concerns clearly and reassure them that seeking therapy is a positive step toward their overall well-being. Provide them with resources and recommendations for qualified therapists in their area.
Building a network of trusted therapists is essential for any coach. It allows you to confidently refer clients and ensures they receive the appropriate level of care. Consider collaborating with therapists in your community to create a seamless referral process.
Maintaining Boundaries and Ethical Practices
To protect both yourself and your clients, it's crucial to establish and maintain clear boundaries between coaching and therapy. This includes understanding your scope of practice, adhering to ethical guidelines, and continuously enhancing your knowledge of mental health.
As Lorraine Hamilton points out, "Coaches must prioritize their clients' well-being. By recognizing when to refer, you demonstrate your commitment to their success and uphold the integrity of the coaching profession."
Conclusion
The intersection of coaching and therapy is a complex area that requires careful consideration. By understanding the differences between the two, recognizing when to refer a client, and building strong professional relationships, coaches can effectively support their clients' growth and well-being.
Lorraine Hamilton, PCC, is a seasoned coach, mentor, and the creator of the SWITCH Coaching System®. With nearly two decades of experience, she is a trusted guide for coaches seeking to elevate their practice and create a lasting impact. As a beacon in the coaching industry, Lorraine is dedicated to empowering coaches with the knowledge, skills, and confidence to build thriving, referral-rich businesses.
By following these guidelines and fostering a strong referral network, you can confidently navigate the coaching-therapy intersection and ensure the best possible outcomes for your clients.
by Lorraine | Jul 2, 2023 | Business, Career, Coaching
Transforming Conversations and Careers
In recent decades, the coaching industry has witnessed an incredible boom, revolutionizing the way we approach personal growth, professional development, and leadership. The rising demand for coaching is not limited to dedicated coaches but extends to professionals in diverse fields. Whether you’re a manager, consultant, mentor, or healer, incorporating coaching skills into your role can bring about profound transformations and unlock untapped potential.
In this post, we will delve into the significance of coaching skills in various industries and the immense benefits they offer.
The Coaching Industry Boom
The coaching industry has experienced a remarkable surge, attracting individuals from all walks of life seeking personal and professional growth. This exponential growth can be attributed to several factors. First and foremost, coaching offers a unique and personalized approach to self-improvement. Unlike traditional training or mentoring, coaching focuses on empowering individuals to uncover their own answers and tap into their inherent strengths. As a result, people experience sustainable growth and achieve their goals more effectively.
Coaching Skills: A Must-Have in Any Industry
The need for coaching skills extends far beyond dedicated coaches. In today’s dynamic and people-centric workplaces, possessing coaching skills has become a valuable asset for professionals across industries.
Let’s explore a few scenarios where coaching skills are vital:
-
Leadership and People Management:
Effective leadership goes beyond directing and managing employees; it involves inspiring and empowering them to reach their full potential. By integrating coaching skills, leaders can foster a culture of growth and development, nurturing the talents of their team members.
Coaching enables leaders to engage in impactful conversations, asking powerful questions that stimulate critical thinking and encourage innovative solutions.
-
Consulting and Mentoring:
Consultants and mentors play a crucial role in guiding individuals and organizations toward success. By incorporating coaching techniques, they can provide a more holistic approach to problem-solving.
Coaching skills help consultants and mentors facilitate transformative conversations, enabling clients to gain deeper insights, explore possibilities, and devise effective strategies.

-
Healing and Personal Development:
In the realm of healing and personal development, coaching skills offer a powerful framework for supporting individuals on their transformative journeys. Whether you’re a therapist, counselor, or wellness practitioner, integrating coaching techniques allows you to empower clients in discovering their own solutions and fostering self-awareness.
Coaching skills facilitate a shift from a prescriptive approach to a collaborative and client-centered process, leading to more profound healing and personal growth.
The coaching industry has witnessed an unprecedented boom, signifying the growing recognition of coaching skills as a vital asset in various professions.
Whether you work in leadership, consulting, mentoring, healing, or any other field involving human interaction, incorporating coaching skills can revolutionize your approach and unlock your full potential.
INTRODUCING THE
Coaching
SWITCH
The Coaching SWITCH, a highly anticipated free training week, is an exceptional opportunity to experience the benefits of coaching first hand.
This transformative event offers the following advantages:
Results in minutes not months.
Take your conversations from transactional to transformational.
Focus on the person, not the issue.
The Coaching SWITCH emphasizes the power of coaching to create rapid transformations. By mastering coaching techniques, you can unlock the potential to create meaningful change in just minutes, rather than waiting for months.
Coaching skills empower you to elevate your conversations from mere transactions to deeply impactful and transformative experiences. By applying coaching principles, you can foster trust, active listening, and empathy, fostering profound connections and personal growth.
Most coaching today focuses on getting results, often at the expense of the client. The Coaching SWITCH puts the client front and centre. This ensures that results are transformational and long lasting.
The Coaching SWITCH Free Training Week provides an invaluable opportunity to explore the power of coaching and experience its transformative impact.
Embrace this journey of growth, and unlock the key to unlocking your true potential.
Register here
Hi, I’m
Lorraine Hamilton
Lorraine Hamilton is an award-winning coach.
She is also a former engineer, voracious tea drinker and wannabe race car driver. She is also the founder of the
Feminine Success Accelerator® and the creator of The SWITCH Coaching System ™
and has spent the past 17 years coaching ambitious high-achieving women, writing books and mentoring hundreds of other coaches to greater freedom and success.
Learn more about the FREE Training Week & Register Here
by Lorraine | May 23, 2023 | Business, Career, Coaching
The Power of Coaching in Consulting Roles
In today’s fast-paced business environment, organizations are constantly seeking ways to improve performance and achieve their strategic goals. One such approach is through the utilization of coaching in consulting roles.
This blog will explore the benefits of coaching in consulting, demonstrating how it can unlock potential and drive success for both consultants and their clients….
1. Enhanced Skills Development
Coaching provides consultants with an opportunity to:
- Develop new skills and refine existing ones
- Receive personalized feedback and guidance
- Learn from experienced professionals
- Stay up-to-date with industry trends and best practices

2. Improved Communication and Collaboration
Through coaching, consultants can:
- Build strong relationships with clients and team members
- Develop effective communication skills
- Foster collaboration and teamwork
- Enhance their ability to manage conflicts and navigate challenging situations
3. Increased Self-Awareness and Emotional Intelligence
Coaching helps consultants to:
- Understand their strengths and weaknesses
- Develop emotional intelligence and empathy
- Enhance self-awareness and self-regulation
- Gain insight into their personal values and motivations

4. Greater Adaptability and Resilience
Coaching enables consultants to:
- Embrace change and navigate uncertainty
- Develop problem-solving and decision-making skills
- Build resilience and coping strategies
- Stay agile and adaptable in the face of challenges
5. Higher Levels of Job Satisfaction and Well-being
Coaching contributes to:
- Improved work-life balance
- Enhanced job satisfaction and engagement
- Reduced stress and burnout
- Greater sense of purpose and fulfillment

6. Better Client Outcomes
Coaching in consulting roles can lead to:
- More effective solutions and strategies for clients
- Stronger client relationships and trust
- Increased client satisfaction and loyalty
- Higher success rates in achieving client objectives
Incorporating coaching into consulting roles can yield significant benefits for both consultants and their clients.
By focusing on skills development, communication, self-awareness, adaptability, well-being, and client outcomes, coaching can unlock potential and drive success in the consulting industry.
As a result, organizations that invest in coaching are better positioned to thrive in today’s competitive business landscape.
INTRODUCING THE
Coaching
SWITCH
Results in minutes not months.
Take your conversations from transactional to transformational.
Focus on the person, not the issue.
Coaching is clearly a skill that Consultants need to master in today’s world and just as business is evolving, so is coaching.
In early days of coaching, the GROW model was heralded as the holy grail of coaching. GROW stands for Goal, Reality, Options and When.
This model and most that have come after it focus on action and results.
But as we have seen from the above, consulting now has become far more person-centric, yet our coaching models do not reflect this. They remain focused on outcomes of action and results.
What if action and results could be a by-product of truly empowering our people though?
When we treat our clients as individuals and take the time to get to know them, their values, their motivators, and coach them rather than their issues, true transformation takes place on multiple levels.
They become truly empowered to see their challenges from a much more empowered perspective.
They perform better and get the best results from your strategic direction.
And they feel seen, heard and valued in a way that is not possible with a purely results focus.
It is time for a new model that supports consultants in facilitating this type of transformation for their clients.
It’s time for a SWITCH.
SWITCH is a coaching model and approach that is truly client-centred, fast to get results and easy to use.
Join a free week of training with the creator of the SWITCH coaching model culminating in the release of the brand new, fully updated SWITCH model for 2023 and beyond. As a leader who cares deeply for your team and organisation, you do not want to miss this.
Taking a coaching approach can be a shift for many, but it doesn’t have to be difficult.
And to make it easier for leaders and consultants, I am teaching The Coaching SWITCH program later this year.
Register for the FREE TRAINING WEEK if you are keen to learn more and create transformation for your clients and team in minutes not months.
Register here
Hi, I’m
Lorraine Hamilton
Lorraine Hamilton is an award-winning coach.
She is also a former engineer, voracious tea drinker and wannabe race car driver. She is also the founder of the
Feminine Success Accelerator® and the creator of The SWITCH Coaching System ™
and has spent the past 17 years coaching ambitious high-achieving women, writing books and mentoring hundreds of other coaches to greater freedom and success.
Learn more about the FREE Training Week and Register here
by Lorraine | May 23, 2023 | Business, Career, Coaching
The Rise Of Coaching In Organisations: A Statistical Overview
Coaching has gained significant traction in organisations over the past few years. As businesses seek to improve employee performance and satisfaction, coaching has emerged as an essential tool for fostering personal and professional growth.
In this blog post, we’ll explore some key statistics that highlight the increasing importance of coaching in organisations.
1. Growth of the Coaching Industry
– According to a report by the International Coach Federation (ICF) and PricewaterhouseCoopers (PwC), the global coaching industry was valued at approximately $2.849 billion in 2019, with a compound annual growth rate (CAGR) of 6.7% between 2015 and 2019.
– The same report states that there were more than 71,000 professional coach practitioners worldwide in 2019, a 33% increase since 2015.

2. Organisational Investment in Coaching
– A study by the Human Capital Institute (HCI) and ICF found that 60% of organisations surveyed had a stronger focus on coaching in 2017 compared to three years prior.
– The 2020 Executive Coaching Survey by Sherpa Coaching revealed that 68% of organisations used executive coaching, with 27% of them increasing their coaching budgets.
3. Benefits of Coaching in Organisations
– A survey by ICF found that 86% of companies reported a positive return on investment (ROI) from coaching, while 96% of individuals who received coaching said they would repeat the process.
– According to a study by the Association for Talent Development (ATD), organisations that offered comprehensive coaching programs saw a 46% higher employee engagement rate compared to those without coaching programs.

4. Coaching and Employee Retention
– A study by the Corporate Leadership Council found that employees who received coaching had a 32% increased likelihood of staying with their organisation.
– A Gallup study revealed that employees who felt their managers were supportive and provided regular coaching were more likely to be engaged, resulting in 59% less turnover.
The focus of coaching in organizations can be understood through various dimensions. It aims to enhance individual and team performance, foster personal and professional growth, and support overall organizational success.
Key areas of focus include:
1. Skill development:
Coaching helps employees acquire new skills, improve existing ones, and adapt to changing work environments. This includes technical skills, communication, problem-solving, and decision-making abilities.
2. Leadership development:
Coaching plays a crucial role in grooming employees for leadership positions, honing their strategic thinking, and nurturing essential qualities such as empathy, resilience, and adaptability.
3. Performance improvement:
By identifying employees’ strengths and weaknesses, coaches can create personalized plans to boost performance and productivity. This involves setting clear objectives, providing feedback, and monitoring progress.
4. Career advancement:
Coaches work with employees to help them define their career goals, explore opportunities for growth, and create actionable plans to achieve their aspirations.
5. Employee engagement:
Coaching fosters a sense of belonging and motivation among employees by addressing their needs, aligning their goals with organizational objectives, and providing support for their well-being.
6. Organizational culture and change management:
Coaches can facilitate the development of a positive organizational culture and help employees navigate through change by offering guidance, support, and tools for effective adaptation.
7. Conflict resolution:
Coaches can mediate conflicts between employees or teams, helping them develop better communication skills and fostering collaboration.
8. Work-life balance:
By addressing employees’ personal and professional challenges, coaches can help them achieve a healthier work-life balance, leading to increased job satisfaction and reduced stress.
In summary, the focus of coaching in organizations is to empower employees, maximize their potential, and drive organizational success.
The statistics clearly demonstrate the growing importance of coaching in organisations. As the coaching industry continues to expand, businesses are increasingly recognising the value of investing in coaching programs to improve employee performance, engagement, and retention.
As a result, coaching is becoming an essential component of modern organisational culture.
INTRODUCING THE
Coaching
SWITCH
Results in minutes not months.
Take your conversations from transactional to transformational.
Focus on the person, not the issue.
Coaching is clearly a skill that Leaders need to master in today’s world and just as business is evolving, so is coaching.
In early days of coaching, the GROW model was heralded as the holy grail of coaching. GROW stands for Goal, Reality, Options and When.
This model and most that have come after it focus on action and results.
But as we have seen from the above, leadership now has become far more person-centric, yet our coaching models do not reflect this. They remain focused on outcomes of action and results.
What if action and results could be a by-product of truly empowering our people though?
When we treat our people as individuals and take the time to get to know them, their values, their motivators, and coach them rather than their issues true transformation takes place on multiple levels.
They become truly empowered to see their challenges from a much more empowered perspective.
They perform better within the team and organisation.
And they feel seen, heard and valued in a way that is not possible with a purely results focus.
It is time for a new model that supports leaders in facilitating this type of transformation for their teams.
It’s time for a SWITCH.
SWITCH is a coaching model and approach that is truly client-centred, fast to get results and easy to use.
Join a free week of training with the creator of the SWITCH coaching model culminating in the release of the brand new, fully updated SWITCH model for 2023 and beyond. As a leader who cares deeply for your team and organisation, you do not want to miss this.
Taking a coaching approach can be a shift for many, but it doesn’t have to be difficult.
And to make it easier for leaders and consultants, I am teaching The Coaching SWITCH program later this year.
Register for the FREE TRAINING WEEK if you are keen to learn more and create transformation for your clients and team in minutes not months.
Register here
Hi, I’m
Lorraine Hamilton
Lorraine Hamilton is an award-winning coach.
She is also a former engineer, voracious tea drinker and wannabe race car driver. She is also the founder of the
Feminine Success Accelerator® and the creator of The SWITCH Coaching System ™
and has spent the past 17 years coaching ambitious high-achieving women, writing books and mentoring hundreds of other coaches to greater freedom and success.
Learn more about the FREE Training Week & Register Here